Identity verification
Before your first booking, we verify who you are. Your document is analysed instantly and never stored. It's how we keep the community safe.
How it works
You upload a photo of your passport (photo page) or driver's licence (front). Our system analyses the document in real time to confirm your identity. The image is processed in memory only and is never stored on our servers. Once verified, your account is updated and you get access to lower rates and faster host approvals.
Privacy first. Your photo is used only for verification. It is not saved, not shared, and not used for any other purpose. We comply with the NZ Privacy Act 2020.
Trust levels
Every user has a trust level. Moving up unlocks better access and rates.
New
Just signed up. Add a payment method and verify your identity to move to Verified.
Verified
ID verified. You get access to better rates and can be pre-approved by hosts for Tomorrow+ and Tonight.
Professional
Highest trust tier. Multiple successful stays and positive reviews. Priority access and best rates.
What verification unlocks
- Lower rates (full discount curve access)
- Host pre-approval for Tomorrow+ and Tonight
- Instant book where hosts allow it for verified guests
- Building your reputation (reviews, Professional tier)
Earn $150 per referral. Founding members only.
Earn $150 credit per referral when they book their first night. No cap. Stacks on top of gap night pricing already up to 75% off. Free. No credit card.